For all these reasons, NTT DATA seeks to create digital solutions that meet social expectations and address the digital priorities of administrations. In diverse scenarios and with different levels of sophistication. For example, when it comes to citizens easily discovering the services provided by public bodies to reduce their electricity or heating bills with their social energy vouchers or to find out if they can access certain aid for home renovations. “Without being experts in these procedures.” Only through channels and with all the virtual support necessary to resolve their doubts. Or, in other words: to have access to the services in an agile, simple and secure way and thus increase user satisfaction.
NTT DATA recommends that administrations equip themselves with the tools that meet their needs; in essence, their availability of accurate data, essential for their decision-making, their mission to make their citizen services more efficient or their objectives of achieving operational and management excellence through technological tools that support the work of their employees and civil servants.
This will create a multi-channel model
capable of generating greater confidence in administrative procedures, a better evaluation of Public Services and ideal for breaking down the walls that still separate the normal relationship between citizens and their official bodies, says the Salesforce executive.
According to Jesús Galindo, the intensity of the digital transformation of Spanish administrations “is exceptional” due to their urgent demand for agile services in a time of limited European and national official shoe image editing resources. In this context, “Salesforce, which provides efficient solutions for citizen services, improves professional services compared to other technology companies that limit themselves to presenting exclusively technical applications,” explains its director.
Partners in the program commit to
following SAP’s methodology and maintaining expert status in competencies such as RISE with SAP S/4HANA Cloud Private Edition, SAP Business Technology Platform, and SAP Business Process Transformation. They must also pass semiannual performance assessments and other eligibility tests, especially those related to Clean Core B2C Fax Quality Gates. The program also requires partners to stay current on the latest methodology updates, have certified project managers and developers, and collaborate closely with SAP professionals in customer interactions throughout the entire lifecycle.
In addition to meeting the methodological requirements established by SAP, validated partners offer additional differential value. In the hk lists case.
