Live badges Live badges allow
To label your products in the images, videos, reels, direct shows and stories so that users can click directly to see the price and more information, and go to the web to buy that product. In addition, a store tab will appear on your profile with all the products you have set up on Instagram …
I share my favorites notion
Their locations. vidtao If what you want is to see what a brand is advertis on YouTube, then write down this tool because it is the one that will allow you to see it. And it has a free version, although in this case it is external to the social network itself. Tools to organize …
Activate it for your brand
The Create a brand option in the menu. It will take you to a page where you can connect all the social networks you want to that brand: The Web. The Facebook page and/or group. The professional Instagram account. The Twitter account. The LinkIn account (profile or page). The Pinterest account. Your personal or business …
This type of business is very prone
In contact centers it is us to refer to the rules establish by the call center itself to communicate, address to the agents. What is phone etiquette? It is a set of rules that are set in a call center to determine the tone, words, phrases and level of ucation when talking to customers. This …
Running an indirect marketing
Today we review two basic ones: Direct Marketing and Indirect Marketing . Both are well known and us, although not equally. The first is much more us than the second. There is a clear difference between the two, and to know it you must first know what each thing is. What is direct marketing? Direct …
It is a system that manages
Currently a call center is much more sophisticat, physical lines can be sav and it can be operat from anywhere on the planet. All thanks to technology . Today we review the different call center technologies that we have already discuss more extensively in separate articles. Now you can get to know the idea of …
When we talk about cleaning
It is one of the most repeat words in the world of advertising and mass mailing . Without segmentation, any campaign loses potential and remains halfway to success. Today we will tell you what are the keys to segmenting a database correctly. To give you an idea, according to several studies, the fact of segmenting …
but if you do not do it well you
If you have a Call Center , you ne to start recording the calls you make and receive. It is not something requir by law, but it is highly recommend if you want to improve and have more opportunities for growth . Today we talk about the legal aspects of recording calls in a call …
You must make them feel that your company
Otherwise you could have some pretty serious fines. If you choose a database under these keys we can assure you that you will have a good foundation for your direct marketing campaign. Send comment 4 secrets to increase the productivity of your call center Nov 16, 2022 | Call centers | 0 Comments In a …
If you are able to answer many calls
It allows us to go one step further and do things that conventional telephony was not even imagin. It is so broad that there are dozens of concepts and new scalability paths that, as a call center, you can squeeze. Today we talk about the SIP Trunk or SIP Trunk ! What is a SIP …
Microtargeting is typically dealing
It consists of identifying demographic data from a database and segmenting them in a very individual way into small groups of interest . Thanks to this very specific segmentation, it is possible to offer a more personaliz offer to users and, therefore, the message is receiv more favorably. 5 good microtargeting strategies 1.- Relevant messages: …
This branch of marketing is truly
What is a CRM in a call center A CRM or Customer Relationship Management is a contact, sales and customer management system that automates a large part of the processes of a call center . It is a tool that integrates with agents, multi-channel systems and that allows obtaining a series of very interesting advantages. …