Think of them as out of office emails, but for Facebook Messenger. You can set them to come on automatically on a regular schedule, or turn them on any time by setting your Inbox status to Away. How to create Away Messages on Facebook Messenger: From the automations screen, click Create Automation. Click Greet People in the left menu. Click Away Message, then at the bottom right click Create Automation. Choose the channels to use. Click on each day of the week to set Away hours. Enter your Away message, then click Create Automation. Frequently asked questions These responses can be created to help you answer common questions easily. Once you set up FAQs, they will appear as suggested messages for the person to click on. Messenger will then send your automated response to that question.
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From the automations screen, click Create Automation. Click Share information in the left menu. Click Frequently Asked Questions, then at the bottom right click Create Automation. At the top of the screen, switch the Frequently asked questions toggle to on. Click Add another question, then click the pencil business email list icon next to Question #1. Enter the question and the relevant response. Click Add media to attach a file, or Add button to provide a link button. Turn on the toggle for Add to Menu. Click Add another question and repeat this process until your FAQs are complete. Click Save changes. Comment to Message Ths Facebook Messenger automation allows you to send a private message in response to a comment on a Facebook post that contains specific hashtags. This is a handy way to address comments about a contest or campaign. From the automations screen,
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Create Automation. Share information in the left menu. Comment to Message, then at the bottom right click Create Automation. At the top of the screen, switch the Comment to message toggle to on. Add the relevant hashtags. Click the pencil icon next to each Hashtag under Take this action. Click Add media to attach a file. Or Add button to provide a link button. Click Save changes. Tips for getting the most out of Facebook Messenger Automate simple conversations We showed you some of the basic built-in Facebook Messenger marketing B2C Fax automations in the last section. To take things to the next level, you can automate whole Facebook Messenger conversations using an intelligent chatbot.