Greater coordination and order. Personalization and adaptability of the service. Higher security transmission. These are the 10 topics you should talk about with a new client 1. Objectives of both parties throughout the sales process, the client has already told you what some of their objectives are and what they want to achieve by trusting in your products or services. However, now is the time to delve a little deeper into them and to maintain an active listening with your client in which you not only understand what they are saying, but also propose ideas and tell them how you are going to achieve them clearly. . It is also a good time to convey again what your
specific objectives
will be with this alliance and tell them realistically what can and cannot be achieved. 2. Costs we know that, when talking to a new client, the issue of prices is delicate. Although at this point the client is already aware of what it will cost them, otherwise they would not have made the decision to trust your company, it is important to discuss it again so that there are Kuwait WhatsApp Number Data no conflicts in the future. We recommend that you quickly inform them again of all the costs that what you offer will entail . And when exposing the prices of your products or services, do not forget to inform about their value. That is, to say the benefit they report. In this way, the client will accept them much more and be happier with them. 3. Challenges and difficulties
nothing and no one
is perfect. In this first meeting we consider it crucial to talk with the new client about the possible setbacks, challenges and difficulties that may arise while using the product or service . Openness and honesty in a business is fundamental and transmits professionalism. So don’t be afraid to be honest. We assure you that it will be better to address the issue now than later when conflicts arise. For example, imagine that you are a company that captures leads (potential clients) and that your new client wants to sell a difficult product. Don’t be afraid to tell him that it’s going to be complicated for x reasons. Or imagine that another client has unattractive branding that will make it difficult to sell. Why not tell him so he can change it and everything goes better? 4.
Politics and values clients
trust more those companies with whom they share values , so do not be afraid to transmit them at any stage of the purchase process and also later, in the onboarding meeting. In this way, in addition, your chances of loyalty will increase . Regarding policies , we are aware that they are a heavy topic that generates little interest and that can cause the client to B2C Fax lose their attention. However, it is a very important topic that you must communicate . To do it as smoothly as possible, we recommend that you discuss it in the meeting and share a written document with all the information so that the client can read it to you calmly and at his own pace whenever he wants.
