One of the most promising developments is the creation of synthetic data , which makes up for the lack of detailed information about customers. With AI, it is possible to create “artificial data” for each user profile, based on the sector or geographical area to which they belong. In this way, they can be offered solutions aligned with their interests and much more personalized advice.
We need to think about how AI can deliver new value in customer relationships, not just how we can reduce coding time or operational processes. Business opportunities lie in disruptive changes.
Generative AI , for its part, is also a source
of opportunities. Banks can share their market. Knowledge (sector analysis, country risk, currency risk, macroeconomic behavior, etc.) with. Their clients through conversational solutions such as ChatGPT or Copilot. In the chat of these tools. CFOs could access the market information provided. By the entity and use it. To make decisions. This in turn will allow the Bank to better. Understand its clients, their concerns or behaviors in order to offer. Them services at the right time and tailored to their needs.
Finally, in the field of lending, AI shortens acceptance times and speeds up processes, but it has another advantage: risk reduction . Its use allows for more hat & bag image editing thorough prior analyses of applicants and for loans to be offered more safely. In addition, AI identifies business alerts that require action by banks, so that they can take early action before reaching crisis situations or defaults.
In the world of corporate banking
as we see, new technologies can offer more benefits than just speeding up processes and operations. To make the most of advances such as open banking or AI and successfully integrate them, check out NTT DATA’s banking technology services .
Citizen 360º is the basis on which NTT B2C Fax DATA. Supports its digital solutions for Administrations that meet their. Rxpectations of fast, simple and secure access to public services. Innovation based. On the ‘citizen centric’ concept. Drives the company’s btb directory offerings in the technological transformation of Spanish official bodies.