It’s complicated. Each country has different regulations regarding approval and returns . In Europe, customers have 14 days to return an item. In Australia, there’s no cooling-off period. However, many brands accept all international returns, whether or not they’re legally required to do so, as it’s more positive for their company’s image.
You don’t have to pay return shipping, but you want your goods to be returned in good condition. If a customer decides to return an item, they should be free to choose the return method, including selecting a carrier and drop-off point. A returns portal , such as the one offered by Sendcloud, allows you to control your returns process while benefiting from a tried and tested process.
Remember that goods returned to your country will also undergo inspections.
Completing all mobile database necessary paperwork ensures your goods pass inspection first time (and avoid unnecessary costs!). A returns partner can handle these formalities, allowing you to focus on the return and payment processing.
Be sure to read our blog for more information on how to handle international returns seamlessly or check out how Sendcloud offers insured and compliant international returns .
Want to learn more about our international shipping tips? You should check out our blog How to Send Packages Abroad – 7 Advanced Strategies, which covers the entire topic.
Conclusion
International shipping can be complex, but it doesn’t have to be. It’s essential that every business shipping a product abroad develops a solid strategy based on a detailed understanding of customer requirements, international what are the benefits of pinterest for your business? regulations, and practical cost considerations.
Administrative aspects, forms, and legal issues can prevent a company from fully realizing its core competencies—namely, customer satisfaction. You can also set up your own international shipping process, but working with a partner offers significant advantages. Your customers can select multiple carriers, and your company benefits from pre-negotiated rates. An easy-to-use online portal makes international returns as simple as possible for both customers and companies. It’s a hassle-free and cost-effective solution.
Ready to take your international shipping to the next level?
Check out our international shipping fax lead software or book a demo with our experts and learn how to optimize your international shipping processes with Sendcloud.
Expert tips for correctly addressing international packages
- Always write the full name of the destination country in capital letters after the name of the recipient’s city.
- Write the name of the country and city in English.
- Do not add ISO codes to postal codes or city names, such as FR, D, CH, etc. This can cause errors and delays.