You can take a number with a city code, a mobile, a short number (for reference), or even an international one – for example, with a French or German code. If you have a website, you put this number on it. People call as usual, not saint kitts and nevis email list 10828 contact leads noticing anything.
3. Set up routes
This is where the magic begins. You tell the system: “If they call on weekdays from 9 to 18, send them to manager A. If they don’t pick up, send them to manager B. If it’s a day off, turn on the answering machine.”
Can:
Set up a schedule by time of day,
indicate holidays,
turn on the voice menu: “press 1, press 2…”.
Everything – through the browser. No downloads. No programmers.
4. Connect employees
You create a login and password this style of inventory management ensures for each person. They log into the app (on the phone or in the browser) and can already receive calls. If you want, you connect a headset. If you want, you speak directly into the phone. You can connect a Telegram bot, integrate with CRM, or simply forward call recordings to email.
Check how everything works
Make a test call. Listen to see if the call forwarding works, if the call reaches the right person, if the answering machine sounds right. If something is calling list wrong, you can edit it right in your personal account.
Example from practice
It took the guys from the real estate agency 2 hours to get everything up and running:
Make a chain connected one number,
set up routes for three managers,
recorded a greeting with the founder’s voice,
connected the PBX with CRM.
By evening, incoming calls were already coming in. No one lost anything. All calls were under control.
CPM and clicks are just the beginning
Business needs metrics that lead to the end: to a call, to a deal, to a repeat order. CRM + IP telephony + call tracking = your transparent sales system, where every step is measurable.
If you need to put things in order and start seeing in numbers how the sales department works, the A1 Telecom team will help you connect CRM, telephony and analytics into a single system. Without losses and blindly. Only measurable and with control.
Work smarter, not harder.