What does this give: – Clear response → higher customer trust – Fewer “leaked” leads – More closed deals – with the same advertising budget
Think about it: you can run ads philippines email list 3 million contact leads with ideal CPM and CTR, but if managers are drinking tea at that moment, you are simply paying for silence.
Missed Calls: You Pay for a Lead
This is a metric that is often underestimated. But if you dig deeper, it’s simple: you invested money in advertising, got a call… and you why do google results vary by country? say nothing in response. The client leaves. The budget is lost. You won’t get this person back again – he’s already found someone else.
Missed Calls Rate is not just “well, they didn’t answer, it happens”. It is an indicator of how well you are able to handle demand . And if it is higher than 10-15%, you have a hole in the funnel through which money is leaking.
How to understand where the problem
At what hours are calls most often lost? – Which managers “don’t hear” calls? – How quickly does a call back happen after a missed call – and does it happen at all?
Lose It in the Solution: If you have a CRM + cloud PBX bundle (for example, from A1 Telecom), then each call is automatically recorded, saved, analyzed . You can see who called, when, how many times, whether they answered. You can set up an automatic task for calling back, connect notifications and even start monitoring managers – who is pulling, and who is just sitting with the phone nearby.
Bottom line: You don’t need to “upsell
If you don’t even respond to what’s coming in. Pick up the phone first. Then everything else.
Conversion from lead to deal: how much of “interesting” turns into “where to pay”
You can send as many requests as you trust review want – tens, hundreds, thousands. But there is one question: how many of them pay? If your CRM and IP telephony work correctly, you know this. If not – you are just swimming in muddy waters.